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| overview | features | product demos | talk to your team | how to buy | request demo |
Microsoft Dynamics CRM helps businesses build profitable customer relationships. Integrated
Sales and Customer Service modules enable employees to share
information to help to improve sales success and help to deliver
consistent, efficient customer service. Sales and customer
service features include leads and opportunity management,
a complete view of customer history, automated incident management,
and a searchable knowledgebase. Microsoft CRM also includes
reporting tools for accurate forecasting and measurement of
business activity and employee performance.
Microsoft CRM 3.0 integrates with other Microsoft mission critical systems. For organizations with a heavy investment in Microsoft technology (including Exchange, Active Directory Services, SQL Server and Windows 2000), Microsoft CRM is the preferred system.
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Quick Facts: |
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Editions:
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Microsoft CRM 3.0 is available in two editions: Microsoft Dynamics Professional Edition and Microsoft Dynamics CRM 3.0 Small Business Edition |
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Integration: |
Microsoft CRM integrates with key Microsoft products including Microsoft Office and Microsoft Windows Small Business Server. |
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Languages: |
Offered in English, German, French, Spanish, Italian, Dutch, Danish, Greek, Brazilian, Swedish, Polish, Czech, Russian, Hungarian, and Turkish. |
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Customizations:
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Wizards help you customize Microsoft CRM, and BridgeBuilder can help customize and integrate third-party applications, tools, and services. |
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Workflow Process: |
A built-in workflow manager can assist you to implement your unique business rules through CRM. The flexible dynamics platform allows you to call or trigger web services or .NET asemblies on the fly within your sales, service, or marketing functions. We highly recommend you do not try this at home, BridgeBuilder is here to help configure these business critical functions... |
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Training: |
BridgeBuilder can conduct onsite or web-based training classes for your business. Additionally, some FREE eLearning options directly from Microsoft Dynamics give you access to training 24 hours a day, seven days a week. |
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Support: |
Support professionals and self-support options offer around-the-clock access to information. Ask your representative for details. |
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System Requirements: |
Review hardware and software requirements necessary to implement Microsoft CRM. |
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Resources: |
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Product Datasheet:
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Microsoft CRM Videos |
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| overview | features | product demos | talk to your team | how to buy | request demo |
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Toll FREE: 1-888-Bridge-B
If you are interested in more information or would like to see a demo of Microsoft CRM, call BridgeBuilder at (888) 274-3432 or email us at sales@bridgebuilder.com. |
